BrainStack (“we”, “us”, “our”) respects your privacy. This policy explains what information we collect, why we collect it, and how we protect it.
Information we collect
• Contact details such as name and email address (used for delivering digital products and support)
• Basic order details such as product purchased and transaction identifiers
• Support messages you send us
Payments
Payments on BrainStack are processed through Razorpay. We do not store your full card, UPI, or banking details on our servers.
How we use data
We use your information to:
•Process orders and provide digital access
•Send order confirmations and product delivery emails
•Provide customer support
•Prevent fraud and comply with legal obligations
Sharing of information
We do not sell or rent your personal information. We may share limited information with service providers only to run payments, deliver emails, and operate the site, or if required by law.
Data retention
We retain order records for compliance, accounting, and dispute resolution, and delete/limit data when it is no longer necessary.
Your choices
You may request correction or deletion of your data by emailing [email protected], subject to legal and accounting requirements.